Oct 13th [Resolved] Servers down
Update: The service is now fully operational, recorded downtime was 50 minutes.
Thank you
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Dear users,
Some of our servers are unreachable for the last 30 minutes, it's due to our upstream provider network maintenance, the expected recovery is 2 hours.
Sorry for the inconvenience.
Oct 4th Cryptocurrentcy payment (20% off for Bitcoin!)
Dear all,Only Bitcoin (BTC) and Litecoin (LTC) payments are available as of October 04, 2021, please contact us if you are interested to pay your invoice using cryptocurrency.Applicable for both new order and renewal invoice. 20% off on Bitcoin (BTC) for monthly subscriptions!Note: If you signup for Bitcoin 20% discount, please note it may be ... Read More »
Aug 11th [Solved] Server down
Update: All affected slots have been given a replacement server, and one month of extra time has been credited to the affected customers.Recorded downtime was 3 hours 30 minutes until the last customer received the replacement server.-----Dear valued customer,One of our servers is inaccessible for the last 30 minutes, recovery is in action but ... Read More »
Jul 10th Loyalty credits
Dear valued customer,Anyone on monthly billing and account older than one year will receive an account credit (usable to pay any invoice). This is not applicable to the annual billing as an account with a yearly term already enjoying a 20 to 30% discount.In most cases, the credit will be applied automatically upon your invoice overdue. But if you ... Read More »
Jun 23rd [Fixed] Server down
Update: The server is now back up online, recorded downtime was 24 minutes.
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Dear valued customer,
One of our servers is inaccessible just now, recovery is in action but affected users will receive a detail for the replacement server in your inbox in the meantime.
Sorry for the inconvenience.
Apr 29th [Solved] Server down
Update: All affected customers have been given a replacement server, and one month of extra time has been credited to the affected accounts.Recorded downtime was 9 hours.-----Dear valued customer,One of our servers is inaccessible for the last 6 hours, recovery is in action but affected users will receive a detail for the replacement server in ... Read More »
Mar 2nd Now accepting Dogecoin!
Dear all,
Starting March 2, 2021, we will now accept Dogecoin as a payment (manually), it available to all new sign-up and renewals.
Please create a ticket if you are interested to use Dogecoin as payment.
Thank you
May 10th [Solved] Server down - Migration
Dear valued customer,
One of our servers is currently down with no estimated recovery time. 20 hours have passed since the issue started, migration will be offered to affected slots.
All affected users will be credited 1 free month to their subscription.
Sorry for the inconvenience
Nov 12th [Solved] Migration for Avoton server
Dear valued customer,
One of our servers are facing downtime for the last 8 hours, recovery is showing no progress at this time, we'll do a migration to all affected slots.
Sorry for the inconvenience
Nov 6th [Solved] Server Down
Update: The server are currently online and all services is up and running after 11 hours 37 minutes of down time.
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Dear valued customer,
One of our server are facing downtime since last 10 hours, recovery is in process and if no new upon reaching 24 hours of downtime, we'll do migration to all affected slots.
Sorry for the inconvenience
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