May 23rd [Solved] Server down - Replacement is coming
All replacement slots have been sent, the downtime was longer than expected which is 17+ hours.Sorry for the inconvenience.------One of our servers is down for the last 2 hours and the replacement slot will be sent to the affected users.The expected time is around 12 hours for a new server, but some might already receive their replacement on ... Read More »
Feb 1st VPN Only Plan
Hi all,
Due to the unavailability of our seedbox slot, the VPN-only plan is introduced.
All the VPN premium servers are from a third-party VPN provider, more information can be found on the homepage.
Thank you
Dec 22nd Server Unreachable - Migration completed without the data
Dear users,Update 2: Migration has been completed but only involved slots replacement on new servers without your data, the allocated spaces should be 100% matched while the server specs will have a slight difference for some of the slots.If you see some settings, preferences, or functions missing, please create a ticket to fix it.Recorded ... Read More »
Jun 23rd [Completed] Maintenance - Some servers unreachable
Update: Affected server is back up online now.
Recorded downtime was 55 minutes.
Thank you-----
Dear all,
Some of our servers are unreachable starting 9 AM Paris time due to maintenance by our upstream service provider.
The expected recovery is in 2 hours.
Sorry for the inconvenience
Jun 12th [Resolved] Server unreachable
Update: The affected customers have been migrated to other servers.
Recorded downtime was 2 hours.
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Dear users,One of our servers is unreachable for the last 10 minutes and the recovery is in progress.
Update coming in 1 hour.
Sorry for the inconvenience.
Feb 17th [Resolved] Server unreachable - Migration completed
Update: Migration is now finished. Thanks!
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Dear users,
One of our servers is unreachable for the last 1 hour due to a network switch problem at the data center. There is no expected recovery time as of now, but if it is down for more than 2 hours, migration will be an option if you choose to.
Sorry for the inconvenience.
Jan 27th [Resolved] Server down
Update: The service is now fully operational, recorded downtime was 90 minutes.
Thank you
-----
Dear users,
One of our servers are unreachable for the last 30 minutes, with no details or expected recovery at the moment. I Will update in a couple of hours.
Sorry for the inconvenience.
Oct 13th [Resolved] Servers down
Update: The service is now fully operational, recorded downtime was 50 minutes.
Thank you
-----
Dear users,
Some of our servers are unreachable for the last 30 minutes, it's due to our upstream provider network maintenance, the expected recovery is 2 hours.
Sorry for the inconvenience.
Oct 4th Cryptocurrentcy payment (20% off for Bitcoin!)
Dear all,Only Bitcoin (BTC) and Litecoin (LTC) payments are available as of October 04, 2021, please contact us if you are interested to pay your invoice using cryptocurrency.Applicable for both new order and renewal invoice. 20% off on Bitcoin (BTC) for monthly subscriptions!Note: If you signup for Bitcoin 20% discount, please note it may be ... Read More »
Aug 11th [Solved] Server down
Update: All affected slots have been given a replacement server, and one month of extra time has been credited to the affected customers.Recorded downtime was 3 hours 30 minutes until the last customer received the replacement server.-----Dear valued customer,One of our servers is inaccessible for the last 30 minutes, recovery is in action but ... Read More »
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