Jun 23rd [Completed] Maintenance - Some servers unreachable

Update: Affected server is back up online now.

Recorded downtime was 55 minutes.

Thank you

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Dear all,

Some of our servers are unreachable starting 9 AM Paris time due to maintenance by our upstream service provider.

The expected recovery is in 2 hours.

Sorry for the inconvenience

Jun 12th [Resolved] Server unreachable

Update: The affected customers have been migrated to other servers.

Recorded downtime was 2 hours.

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Dear users,

One of our servers is unreachable for the last 10 minutes and the recovery is in progress.


Update coming in 1 hour.


Sorry for the inconvenience.

 

Feb 17th [Resolved] Server unreachable - Migration completed

Update: Migration is now finished. Thanks!

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Dear users,

One of our servers is unreachable for the last 1 hour due to a network switch problem at the data center.  There is no expected recovery time as of now, but if it is down for more than 2 hours, migration will be an option if you choose to.

Sorry for the inconvenience.

Jan 27th [Resolved] Server down

Update: The service is now fully operational, recorded downtime was 90 minutes.

Thank you

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Dear users,

One of our servers are unreachable for the last 30 minutes, with no details or expected recovery at the moment. I Will update in a couple of hours.

Sorry for the inconvenience.

Oct 13th [Resolved] Servers down

Update: The service is now fully operational, recorded downtime was 50 minutes.

Thank you

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Dear users,

Some of our servers are unreachable for the last 30 minutes, it's due to our upstream provider network maintenance, the expected recovery is 2 hours.

Sorry for the inconvenience.

Oct 4th Cryptocurrentcy payment (20% off for Bitcoin!)

Dear all,Only Bitcoin (BTC) and Litecoin (LTC) payments are available as of October 04, 2021, please contact us if you are interested to pay your invoice using cryptocurrency.Applicable for both new order and renewal invoice. 20% off on Bitcoin (BTC) for monthly subscriptions!Note: If you signup for Bitcoin 20% discount, please note it may be ... Read More »

Aug 11th [Solved] Server down

Update: All affected slots have been given a replacement server, and one month of extra time has been credited to the affected customers.Recorded downtime was 3 hours 30 minutes until the last customer received the replacement server.-----Dear valued customer,One of our servers is inaccessible for the last 30 minutes, recovery is in action but ... Read More »

Jul 10th Loyalty credits

Dear valued customer,Anyone on monthly billing and account older than one year will receive an account credit (usable to pay any invoice). This is not applicable to the annual billing as an account with a yearly term already enjoying a 20 to 30% discount.In most cases, the credit will be applied automatically upon your invoice overdue. But if you ... Read More »

Jun 23rd [Fixed] Server down

Update: The server is now back up online, recorded downtime was 24 minutes.

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Dear valued customer,

One of our servers is inaccessible just now, recovery is in action but affected users will receive a detail for the replacement server in your inbox in the meantime.

Sorry for the inconvenience.

Apr 29th [Solved] Server down

Update: All affected customers have been given a replacement server, and one month of extra time has been credited to the affected accounts.Recorded downtime was 9 hours.-----Dear valued customer,One of our servers is inaccessible for the last 6 hours, recovery is in action but affected users will receive a detail for the replacement server in ... Read More »

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